Frequently Asked Questions

Get answers to common questions about Removal Without A New Set (Old Customer).

Typically 20 to 40 minutes depending on adhesive amount and lash volume. Our technician assesses lash condition, then uses professional solvent and careful techniques to remove extensions safely without harming natural lashes.

When performed by trained technicians, removal minimizes damage. We use solvent and gentle isolation to release the adhesive bond. Follow aftercare instructions, avoid rubbing, and schedule a follow-up if you notice increased shedding or irritation.

Yes in most cases, but inform your technician about pregnancy. We'll avoid strong chemicals and prioritize gentle methods. If you have medical concerns, consult your doctor first. We'll tailor the approach to ensure safety and comfort.

Arrive with clean, makeup-free eyes and avoid waterproof mascara or oil-based products. Bring prior appointment details if available. Avoid caffeine to reduce eye fluttering. We'll perform a brief consultation to discuss concerns before starting removal.

Keep lashes dry for 24 hours, avoid oil-based cleansers and heavy mascara for three days. Gently cleanse with water and mild cleanser, avoid rubbing, and use recommended lash serums to support natural lash health and regrowth.

Pricing depends on adhesive complexity and appointment length. We offer a transparent fee for removals only, often lower than a full refill. Check our service menu or contact us for specific former-customer rates and possible promo eligibility.