Protecting Your Time: Offline Fees for Fairness
Non-service-related fees that may be incurred due to missed appointments. These No Show Fees are charged to ensure fairness and cover the time reserved specifically for your scheduled service.
Our Offline Fees and Policies
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Includes No Show Fee charges to cover missed appointment time.
No Show Fee
$30.00A fee charged for not showing up to an appointment that was scheduled for a 1-hour duration.
No Show Fee
$30.00A fee charged for not showing up to an appointment that was scheduled for a 5-minute duration.
Why Choose Our Offline Fees
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Transparent, fair policies that respect your time and our stylists' schedules.
Fairness For All
Charges are applied consistently to keep bookings accountable and equitable for every client and stylist.
Protects Appointment Time
No Show Fees compensate for reserved time, helping maintain availability for punctual clients and quality service.
Clear, Transparent Policies
Policies are clearly communicated at booking and via reminders to minimize misunderstandings and missed appointments.
Flexible Rescheduling Options
We encourage rescheduling with notice so clients can avoid fees and retain their preferred appointment slots.
What Our Clients Say
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Read testimonials from our satisfied customers
Sophie did a really good job with the picture reference I showed her, they came out just h...more
Great job, they are very nice, and the studio is very quaint and cute!
Obsessed with my lashes!! Super cute, clean space, extremely comfortable (I fell asleep fo...more
Sophie did an amazing job! I loved my lashes they were just what I asked for !
Really quick and easy to set up an appointment. The ladies there are kind and good results...more
Amazing! My lashes look 10/10. I would highly recommend
Our Gallery
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See our work come to life--explore the gallery!
Offline Fees Frequently Asked Questions
Answers to common questions about No Show Fee policies and procedures.
Offline Fees are non-service charges applied when a client misses or cancels without sufficient notice. They compensate for the reserved appointment time and help maintain fair scheduling for all clients. Fees vary by service length and are clearly stated at booking.
Generally, notify us at least 24 hours before your appointment to avoid fees. For certain premium services, longer notice may be requested. Please review your booking confirmation and salon policy for exact timeframes and exceptions due to emergencies.
We understand emergencies happen. If you notify us as soon as possible, we may waive fees at our discretion. Documentation may be requested for extended situations. Contact us directly so we can review each circumstance fairly and provide guidance.
If you contact us promptly after realizing a conflict, we’ll try to reschedule your appointment. Rescheduling may avoid fees depending on available slots and notice provided. Late reschedules may still incur partial charges per our policy.
Fees are based on the service type and length, reflecting the time reserved and potential loss of revenue. Specific amounts are listed in your booking details or salon policy. If unsure, ask staff before booking to confirm applicable charges.
Offline Fees can be paid online, by phone, or in-salon prior to your next appointment. To dispute a fee, contact our front desk with booking details; we’ll review and respond promptly. We aim to resolve issues respectfully and transparently.