Protect Your Time with Offline Fees Policy
Non-service fees applied for missed appointments to ensure fairness, protect reserved time, and maintain reliable scheduling for all clients.
Our Offline Fees and Policies
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Two entries for missed appointment charges and related administrative processing.
No Show Fee
$30.00A fee charged for not showing up to an appointment that was scheduled for a 1-hour duration.
No Show Fee
$30.00A fee charged for not showing up to an appointment that was scheduled for a 5-minute duration.
Why Choose Our No Show Policy
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Fair, transparent fees designed to protect appointment availability and business sustainability.
Time Reservation Respect
Compensates our stylists for dedicated appointment time and keeps scheduling efficient for all clients daily.
Clear Cancellation Terms
Provides simple cancellation rules so clients understand expectations and avoid unexpected charges in advance of appointments.
Fairness For Clients
Ensures fairness by discouraging no-shows and protecting appointment slots for punctual clients who value reliable booking.
Simple Payment Process
Easy, secure offline billing process for missed appointments with clear receipts and explanations on request.
What Our Clients Say
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Read testimonials from our satisfied customers
So fast and so cute!! Great price
Very nice lashes and done fast
My first visit with Yvonne was great. She was very gentle and quick. Looking forward to ...more
Such a relaxing place, Yvonne did an amazing job found my new spot✨
Perfect lashes customer service is great definitely recommend
Love the lash service!
Our Gallery
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See our work come to life--explore the gallery!
Offline Fees Frequently Asked Questions
Answers to common questions about no-show charges and cancellation responsibilities.
Offline Fees are non-service charges applied when appointments are missed or canceled late. They help compensate for reserved time, cover administrative costs, and keep scheduling fair for clients who book responsibly.
You may be charged an Offline Fee if you miss your appointment without prior notice or cancel within the designated late-cancellation window. Specific timing and amounts are listed in our booking policy and communicated at booking.
Yes — contact us promptly with context and any supporting information. We review disputes case-by-case and may waive or adjust fees for verified emergencies or exceptional circumstances at our discretion.
Avoid fees by canceling or rescheduling within the allowed notice period, arriving on time, and updating your booking if plans change. We send reminders to help you manage appointments and avoid penalties.
Refunds or waivers may be granted for documented emergencies, illness, or other extenuating circumstances. Please contact us with details and proof so we can evaluate the situation and respond fairly.
Repeated no-shows may impact booking privileges or promotional eligibility to protect availability for other clients. A single fee typically won’t affect future bookings but consistent patterns may prompt restrictions.