How the fee works
The No Show Fee is charged when a client fails to attend an appointment that was scheduled for a 5 MINUTES duration. At YV lashes & Brows the charge for a missed five‑minute booking is $30. The fee records the missed slot and helps recover time reserved for that appointment. If you believe a charge is incorrect, please contact us.
When a no‑show occurs we document the missed reservation and apply the $30 fee to that appointment record. The fee is tied to the specific booking, not to services you previously received; it exists to discourage unattended reservations that take up valuable five‑minute slots. Reach out promptly if you need clarification or to discuss an exceptional situation.
Why we charge it
Short appointment lengths — this fee applies to five‑minute bookings — make no‑shows especially disruptive. A missed five‑minute slot prevents another client, often a beachgoer grabbing an after‑work or early‑morning stop near Riviera Village, from using that time. In Redondo Beach our schedule supports commuters and weekend availability, so keeping short appointments reliable is essential to serving local clients.
We also see higher cancellation and no‑show rates in May, June and December, driven by event season and holiday schedules. Those peaks create pressure on limited five‑minute slots and increase the practical cost of unfilled appointments. The fee is a measured response intended to protect the booking system and fairness among clients when demand is concentrated.
How to avoid the fee
To avoid a No Show Fee, notify us as soon as you know you cannot attend your five‑minute appointment. Early notice gives us a chance to rebook that short slot for another local client — commuters or beach morning routines benefit from last‑minute openings — and prevents the $30 charge from being applied to your record.
If you’re running late or have an emergency, contact the studio immediately so we can note the situation. While policies vary by circumstance, timely communication helps us evaluate whether a fee is appropriate and whether a reschedule is possible within a busy Redondo Beach schedule near the Pier and Riviera Village.
